POLICIES

POLICIES

SHIPPING & DELIVERIES 

Online orders ship Monday through Friday, excluding holidays. Please allow 2-3 business days for your order to processed before it is shipped. Standard delivery arrives in 5-7 business days.

Phirst Impression Menswear does ship to international locations on a case by case basis.

TRACKING YOUR ORDER

Once an order has shipped out, we will send you an email with the tracking number. Just click on the link and it will take you to the UPS website.

RETURNS & EXCHANGES

If you are not 100% satisfied with your purchase from Phirst Impression Menswear you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item/different size, send us an email at phirstimpression@gmail.com and send your item to: 7913 Desiard Street Unit E Monroe, Louisiana 71203

*THIS DOES NOT INCLUDE SHIPPING AND HANDLING*.  

The customer will be responsible of any shipping and handling cost when returning or exchanging any item(s).

In order to return an item, you must obtain a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER. To request a RMA,  please call or email customer support at phirstimpression@gmai.com. Once you receive your RMA number, please include your RMA number with your returned items and send the package to:

Phirst Impression Menswear

7913 Desiard Street Unit E

Monroe, LA 71203

Please return your item(s) using a shipping service that provides you with a tracking number (such as UPS, Fedex, USPS, etc)  so you can keep track of your return. Make sure to email the tracking number to

Once we receive and process your return, we will refund your credit card for the full product amount. (NOTE: we do not refund or credit shipping charges. Shipping charges are the customer’s responsibility). Note: the refund may take up to seven business days.

RETURN SHIPPING CHARGES

If returning an item to Phirst Impression Menswear (whether it is a return or an exchange for another item), it is the customer’s responsibility to pay the return shipping charges. Feel free to use whichever shipping method you prefer to send returned items back to us.

RETURN TIMEFRAME

All returns and exchanges must be received by our returns department within 30 days of receiving your order.

(NOTE: Our manufacturers enforce a strict 30-day return policy with all garments. Therefore, we cannot issue any return authorization numbers if you attempt to return an item after the 30-day period. We do value your business and will always try to assist our customers in every way possible; however, the implementation of the 30-day return policy is something that we, as a company, cannot get around. We hope that you enjoy your formal wear purchase and trust that if you do need a return/exchange, you will be sure to keep the 30-day return policy in mind. Once again, we find it important to stress that if the 30-day return period elapses, we will not be able to issue a return authorization number.)

RETURN REFUND

It may take 5-7 business days for your return to reach our store. Once it is received and inspected, your refund will be processed and automatically applied to your credit card or original method of payment. Although this process normally takes less than a week, please allow up to 10 days for us to fully process your return. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

We will not accept returns on items that have been worn or altered in any way. Tags must still be intact and items must remain in their original packaging.